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What's New?
We're excited to introduce automated patient review requests directly through the Patient App! This new feature helps you build your clinic's online presence by automatically collecting patient feedback.
Key Features:
Configure review settings per individual clinic
Set minimum rating triggers (1-5 stars) for review requests
Customize visit number triggers for optimal timing
Simple patient interface with "Not now" and "Never" options
Direct integration with the third party review site of your choice
Setup Guide:
Navigate to Settings > Clinics
Click Edit on your desired clinic
Select the "Patient Reviews" tab
Enter your Third Party Review URL
Configure your preferred rating and visit triggers
Important Notes:
Review requests are limited to one per patient
Patients must be registered for at least 1 week before receiving requests
To disable review requests, simply leave the Third Party Review URL field empty
For multi-clinic practices, settings need to be configured for each location
This feature is now live for all users that are using the patient app. Log in to your clinic settings to get started!